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Installation & Commissioning Services

Exicom’s equipment and its related components is installed by trained technicians that are part of our network of licensed contractors. For all installations (mechanical, electrical, cables, batteries and all inter connections), our technicians apply industry best practices while also adhering to all applicable safety standards. Other benefits of using Exicom for I&C services is that it ensures optimized system configuration to ensure accuracy and error free operation. Exicom’s has service staff in every geography it operates to coordinate service efforts with partners, contractors, and customers.

Preventive Maintenance

Unplanned downtime of a power system can be minimized with well planned maintenance strategy. Under Preventive maintenance, we’ll also assess your systems to improve their performance and reliability. Negative site conditions which can impact performance of system will also be bought to customer’s notice so they can be solved before they hurt some part of telecom installation. Lastly, in case of certain agreements, Exicom will also maintain critical spares at close locations to ensure fast response in case of system or its component failure.

Training

Exicom provides free of cost training to your field staff so they are aware about all of Exicom’s Power System functions and can do / change configuration on site as per changing requirements.

Site Auditing and Optimization

Exicom also provides telecom installation’s audit services where trained personnel will visit and do detailed survey of the site and suggest improvement points, new equipment’s and measures for operations to be taken to achieve maximum energy savings and maximum uptime in a way which is both CapEx and Opex friendly.

Training

When it comes to advanced Li-ion batteries, training your dealers, drivers is the most important thing. Our team gives free of cost training to the required stakeholders via in person sessions, video tutorials, local language manuals so they can operate these batteries hassle free on field, charge efficiently and get most mileage every day.

Warranty and AMC Services

Our robust all weather battery & BMS design has helped to make the breakdown cases of EV batteries as rare occurrence; however, in case, such issue does occur, our highly trained EV Battery service team is able to rectify or replace the asset under warranty within 48-72 hours anywhere in India. Upon doing RCA at time of repair, if we come across any negative vehicle conditions which can impact performance of the battery system, it will also be bought to customer’s notice so they can be solved before they disrupt the services again. In case of certain agreements, Exicom will also maintain critical spares at customer dealer locations to ensure fast response in case of system or its component failure. Variety of warranty and AMC solutions are available for Exicom’s batteries to suit your needs. Please talk to our sales or service representative to find more details.

Remote Monitoring Services

If customer has opted for telematics solutions, Exicom’s network operating center would be continuously monitoring battery performance in real time and flagging off any unusual behavior to customer so breakage of service can be prevented. Exicom can also analyze life cycle performance of the battery at periodic intervals and can suggest and update in real time some configuration parameters to extend the life of the battery without affecting the performance. Please talk to our sales or service representative to find more details.

Installation & Commissioning

Our highly skilled technical team understands customer’s business values and criticality and suggests EV charger accordingly. For I&C, our service team across India provides complete support right from site survey, installation & commissioning of chargers to training local personnel who would be operating the charger. For warranty to be valid, the I&C of chargers is to be done by Exicom engineers or its approved network of licensed contractors only. For all installations (mechanical, electrical, cables, and all inter connections), our technicians apply industry best practices while also adhering to all applicable safety standards. Other benefits of using Exicom for I&C services is that it ensures optimized charger configuration to ensure 100% functionality, connection to cloud service for remote operation and error free operation.

ExiCharge Service

With ExiCharge service, you can optimize the uptime of your charger network and guarantee a fast on site response time. Under this service, we can tailor the SLA agreement to suit your organization’s need including long term warranty, support for spare parts, preventive maintenance schedule etc. This helps to improve the reliability and performance of the system. Our web services under this service, unlock 24x7 remote monitoring where Exicom is able to remote diagnose majority of the faults and correct them without any need of visiting to the site. Please talk to our sales or service representative to find more details.

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